Legal

Privacy Policy

Last Updated: 1 January 2026

1. Introduction

CrossConnect MY ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our church directory service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information: name, email address, and password when you register
  • Church/Event submissions: details about churches or events you add to our directory
  • Contact information: email address when you contact us or report issues
  • Usage data: IP address, browser type, and pages visited for security and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our church directory service
  • Send you verification emails and important service updates
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud, spam, and security threats

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: to comply with legal obligations, to protect our rights or safety, or with service providers who assist in operating our platform (under strict confidentiality agreements).

5. Cookies and Tracking

We use essential cookies to maintain your session and remember your language preference. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser settings, but this may affect some functionality.

6. Data Security

We implement appropriate security measures to protect your personal information, including encrypted passwords, secure HTTPS connections, and regular security updates. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to delete your account by contacting us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page .